Home Energy Assistance Program (HEAP)

The Home Energy Assistance Program (HEAP) can help you meet the costs of home heating if you are an income-eligible homeowner or renter.

  • Our staff processes your HEAP application if you do not receive Public Assistance or Food Stamps and are:
    • 60 or over or
    • If you are disabled and receive Supplemental Security Income (SSI) or Social Security Disability (SSD).
  • The benefit for your household is based on:
    • Your household size
    • Your income
    • The type of heat in your home
  • If the household pays directly for fuel, the benefit is paid to the vendor and appears as a credit on an account.
  • Householders who pay rent, which includes all heating and utility costs, receive a direct benefit.
  • HEAP guidelines and application procedures change from year to year.
  • The HEAP application process starts in November of each year and ends in the Spring.

HEAP can also determine you eligibility for the Life Line Telephone Discount Program.

  • The Life Line Program offers a reduced monthly charge on your phone bill and a discount to eligible households for connection and re-connection.

For more information or to request an application, call the HEAP Unit at 607.778.2063.

Click here to learn what to expect when you apply for HEAP.

More information on HEAP can be found on the New York State website: www.otda.state.ny.us/main/heap/. You may also print an application at home from the website.